What will happen after I place my order online?

What will happen after I place my order online?


Store Products ( store.theartofservice.com)

You will immediately receive confirmation of the transaction after entering your order online also receive a confirmation by e-mail. The confirmation contains all of your order information, including your invoice or receipt including the download link.




If you selected the credit card (VISA or Mastercard) or Paypal payment option during the order process, your product will be delivered immediately or within 12 hours in the case of delivery via e-mail. If you ordered a physical product, shipping via postal mail or parcel service will be initiated immediately and depending on location can take up to 28 days to arrive.

If you selected a different payment type, you will receive detailed information with your order confirmation on how to make your payment. You will receive your product after payment has been received in full.

If you fail to receive a confirmation after submitting your order, please contact our customer service team. service@theartofservice.com



eLearning Products (learn.theartofservice.com)

Click here for what happens when you Purchase

Once you register for a course, and your payment is processed, you will receive a confirmation email in your inbox.


The next time you log into your student account you will find your course listed on the dashboard:




Annual Membership

Signing up for the Annual Membership is slightly different. When you go to https://theartofservice.com/membership and click on BUY NOW you are taken to a payment form. This annual membership will automatically renew every 12 months and you are eligible for 60% discount on all your toolkit purchases for as long as your membership remains active.

When your payment is approved, you will receive a confirmation email after 10 minutes:



Your store account needs to be set up and manually adjusted to a membership account. As we are based in Australia there may be a few hours delay in this process.

You will receive a follow up email as soon as your store account has been upgraded to a member account.



Toolkit Subscription

When you sign up for a Toolkit subscription (here: https://theartofservice.com/the-art-of-service-toolkit-subscriptions ) you receive your welcome email after 15 minutes.


Click on the Login Now button to start your subscription and check out the 50 toolkits you can choose from.



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