What are your office hours?
Email support runs across Australian business hours (Brisbane time) with same-day response on weekdays and a best-effort response on weekends.
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Does the course count for CPE / CPD hours?
The course typically maps to 8 to 12 hours of self-study CPE/CPD, which most professional bodies accept under their self-study category. We supply the certificate; you log it with your body.
How do I get access?
Within 24 hours of payment confirmation, your account in the learning environment is provisioned and the tailored implementation playbook is delivered alongside it. The link arrives by email.
How is this different from in-person training?
In-person training is hours of attendance for a single topic. Our materials are a toolkit and playbook you keep, return to, and adapt across multiple projects. Different use case.
How long does the course take?
Roughly 8 to 12 hours of focused reading and application, depending on how much you adapt the templates to your own environment. Self-paced with lifetime access, so most buyers spread it across 2 to 3 weeks alongside their day job.
Do you cover [specific topic]?
Tell us the specific topic and we will say directly whether it is covered. The course catalogue spans business and technology across compliance, risk, governance, audit, IT, security, data, project, operations, finance, HR, leadership, and strategy.