Use the password reset link on the login page. If that does not arrive, send the email you used at checkout and we will reset the account manually.
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Can I re-download my course files?
Yes. Log into the learning environment and download again any time. There is no download counter or expiry.
Does the course count for CPE / CPD hours?
The course typically maps to 8 to 12 hours of self-study CPE/CPD, which most professional bodies accept under their self-study category. We supply the certificate; you log it with your body.
I forgot my password
Use the password reset link on the login page. If the reset email does not arrive, send the email address you used at checkout and we will reset it manually.
Where do I download the course files?
Inside the learning environment account that is created for you after purchase. The access email contains the login URL and credentials. Files are downloadable as PDF and XLSX.