Can I print the materials?
Yes. PDF and XLSX both print. The toolkit is designed to be marked up, so a lot of buyers print sections for whiteboard sessions.
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Can I get the materials in a different format?
Standard formats are PDF (playbook) and XLSX (toolkit). If you need an accessible format for a specific need, send a reply and we will see what we can do.
Can I get a printed copy?
Self-print is supported (both formats print cleanly). We do not ship printed copies.
How long have you been in business?
Since 2000. The Art of Service has been publishing professional development materials for more than two decades.
Do I need prior knowledge?
No prerequisites. The materials are written for working professionals across business and technology roles. The modules assume you know your own field, not the topic we are teaching.
Will this work for a Fortune 500?
Yes. Large enterprise buyers use the materials as a standardised practitioner kit across program teams. The templates are framework-aligned so they slot into existing enterprise architecture.