Can I download more than once?
Yes. The learning environment lets you re-download the playbook and toolkit any time. No download counter, no expiry.
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Can I re-download my course files?
Yes. Log into the learning environment and download again any time. There is no download counter or expiry.
How do I download my certificate?
Inside the learning environment, the certificate is generated and available for download once you mark the course complete. Save the PDF or add it to LinkedIn directly.
Where do I download the course files?
Inside the learning environment account that is created for you after purchase. The access email contains the login URL and credentials. Files are downloadable as PDF and XLSX.
What if I lose the download link?
Reply to your order confirmation email and we will resend the link and account credentials within the day. Include your order number if you have it.
How do I get support after purchase?
Reply to your purchase confirmation email and we will answer within the day. For account or download issues, include your order number so we can find it quickly.