Can I change the email on my order?
Yes. Send the old email, the new email, and a brief note saying the change is authorised, and we will update it within the day.
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How can I order through your customer service?
How can I order through your customer service? Please note that online orders are processed automatically and therefore more quickly than orders placed by e-mail, or phone, because processing is not dependent on our customer service center's business ...
Shipping and Delivery
What will happen after I place my order online? You will immediately receive confirmation of the transaction after entering your order online also receive a confirmation by e-mail. The confirmation contains all of your order information, including ...
Do you accept AMEX for buying the Self Assessment Toolkits?
We get this question a lot! Before I answer this question, let's talk about the currency question that often comes at the back of the credit card question. It is important to note that all pricing in our online store is set up in USD. So where ever ...
How can I order online as a new customer?
How can I order online as a new customer? Please be sure to carefully fill out all personal information fields in the order form / checkout page. It is especially important to enter the correct e-mail address because all important information ...
How do I find my order number?
It is in the order confirmation email subject line and body. If you cannot find the email, send the email address you used at checkout and we will look up the order.